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Support

We're here to help. Get in touch with our team.

Email Support

Send us a message and we'll get back to you within 24 hours.

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Report a Bug

Found something broken? Let us know so we can fix it quickly.

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Feature Request

Have an idea for a new feature? We'd love to hear it.

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Account & Data

Need to delete your account or export your data? We can help.

Get Help

Frequently Asked Questions

Download Notu from the Google Play Store or Apple App Store, open the app, and tap "Sign Up." Enter your email and create a password. You can also enable biometric authentication for quick login.
Yes! Notu's core features — note-taking, calendar, basic AI interactions, and selected brain games — are completely free. Notu Premium unlocks unlimited AI tutoring, learning analytics, cloud sync, note templates, and all brain games.
You can cancel anytime through the Google Play Store or Apple App Store subscription settings on your device. Your Premium access continues until the end of the current billing period.
Yes! Notu is available on Android, iOS, and Desktop. With Notu Premium's cloud sync feature, your notes, progress, and settings stay in sync across all your devices.
Absolutely. Your notes are stored in an encrypted local database. Cloud sync uses TLS encryption. Passwords are hashed with bcrypt. Biometric data never leaves your device. We never sell your data. Read our full Privacy Policy for details.
You can request account deletion by emailing us at root.hqapps@gmail.com. Your data will be permanently removed from our servers within 30 days. We recommend exporting your notes as PDF before requesting deletion.